FAQ

About RingString

How it works? How it works?

RingString set includes everything you need to create an original string art from your own photo or picture!
1. First of all you have to order the kit.
2. Then you scan the unique code inside the box.
3. Upload your photo or picture and select the preview you liked.
4. The voice guidance and the text instructions will be sent to your e-mail.
5. Choose the narrator voice and speed, the background music or use the text instructions if you prefer.
6. Enjoy a pleasant and relaxing assembly process.
*Kit can be used for string art creation just once.

What is RingString? What is RingString?

RingString is the world's first painting with threads from any of your photos, which you assemble yourself online with a voice assistant or with printed PDF instructions.

RingString is not only a fascinating hobby, but also a wonderful gift that can surprise anyone, and the main thing about our picture is its versatility! You can give it as a gift, both packaged and lovingly assembled portrait!

Our painting can be assembled by relatives and friends, and for children it is not only an unforgettable leisure, but also the development of fine motor skills and assiduity.

The picture will look stylish in any interior due to the harmony of black and white colors, and your own image will catch the eye.

May I use any photo? May I use any photo?

Our online generator can create instructions from any photo or drawing, we recommend assembling portraits, highlighting faces for better detail.

What do I do after I get my kit? What do I do after I get my kit?

Following the paper instructions in the kit, enter a unique code at ringstring.art/en, and UPLOAD your photo, then choose your favorite assembly option and get creative!

What size is the finished picture? What size is the finished picture?

The size of the RingString base is 50×50 cm, ( 19,6" x 19,6" ) the diameter of the assembled image is 46 cm (18,1").

What is the base made of? What is the base made of?

The base is mdf with film. We have treated the edges carefully so that they are smooth and you are comfortable to hold the picture in your hands.

How long does it take to weave my picture? How long does it take to weave my picture?

On average, it takes 6 hours to create a picture from your picture with a standard set.

If I can't keep up with the speed of assembly? If I can't keep up with the speed of assembly?

Our generator is fully adjustable for you, you can independently adjust the comfortable for you speed of voice and assembly in the generator, you can both slow down and speed up.

How do I hang the picture on the wall? Does it come with mounts? How do I hang the picture on the wall? Does it come with mounts?

There is a fastener on the back side of the base, so you can hang the assembled picture.

What is included in the kit? What is included in the kit?

The RingString set contains: an MDF base with 240 nails, a cardboard diagram of the sectors arrangement, thread, a thread mount, a phone stand, detailed instructions with a unique code and a mount to hang the picture on the wall.

Is it possible to make a picture offline, without the Internet? Is it possible to make a picture offline, without the Internet?

Of course, after uploading the picture you can assemble the picture online with a voice-over or download the PDF file, it consistently recorded all the steps, for convenience you can print the PDF file and trace the steps passed.

What languages are supported by voice guidance? What languages are supported by voice guidance?

Our instructions generator supports 11 languages:
English,
Arabic,
French,
German,
Spanish,
Portuguese,
Dutch,
Italian,
Romanian,
Polish,
Russian.

What is age range of RingString users? What is age range of RingString users?

Our products are labeled 14+. Our text and voice instructions are very detailed that makes the assembly process easy and comfortable even for newbies.

Is the packaging good enough? Is the packaging good enough?

We ship RingString in solid board boxes, and to ensure the good condition of delivered product we use the double packaging.

Shipping & Delivery

How long does it take to get my products? How long does it take to get my products?

Our products usually ship within 1-2 working days in the UAE.

We also ship worldwide. Delivery fees and time depend on shipment destination. (excluding weekends and holidays)

FREE SHIPPING for UAE, Bahrain, Oman, Qatar, Kuwait, Saudi Arabia

How much does it cost? How much does it cost?

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Is there free shipping? Is there free shipping?

Yes, we offer free shipping for domestic orders. Check the cart to see the current deal on free shipping.

Do you ship internationally? Do you ship internationally?

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Returns & Refunds

Do you offer refunds? Do you offer refunds?

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

How long after I complete a purchase can I ask for a refund? How long after I complete a purchase can I ask for a refund?

A refund request can be submitted within a month after the purchase is made.

How much can I get refunded? How much can I get refunded?

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when a product has been damaged during the delivery, you are eligible for a partial refund or for an exchange.

In the case when a product has been used or damaged by client, you are not eligible for a refund.

Please check our Refund Policy to see if you're eligible for a refund.